Second-ever RRM panel sides with U.S. in call center labor dispute 

The second-ever panel established under the U.S.-Mexico-Canada Agreement’s novel rapid-response mechanism has sided with Washington, concluding that workers at a Mexican call center were denied their rights and that the violations had not been sufficiently remediated. The U.S. in early 2024 asked Mexico to review allegations of employer interference in worker organizing at Atento Servicios, S.A. de C.V. in Pachuca de Soto, Hidalgo, following an RRM petition by Sindicato de Telefonistas de la República Mexicana (STRM), a Mexican union. Mexico...